Just got your Xbox Series X™ set up and want to make the most of your 4K TV? Whether you're diving into a new game or streaming content, enabling 4K resolution is the first step to getting the sharpest, most detailed picture possible.
We get it—tech settings can feel like a maze. That’s why Asurion Experts are here to help. With experience troubleshooting everything from display settings to HDMI cable compatibility, here’s our guide to enabling 4K on your Xbox Series X.
What you’ll need
Before changing any settings, check these requirements to make sure your setup is ready for 4K.
- Your TV supports 4K (3840 × 2160 resolution).
- You're using the HDMI 2.1 cable that came with your Xbox Series X.
- You’ve plugged your console into a TV port labeled HDMI 2.1, eARC, or 4K.
- Your TV’s software is up to date.
How to enable 4K on Xbox Series X
Follow these steps to turn on 4K resolution and features for your Xbox Series X.
- Press the Xbox button on your controller.
- Go to Profile & system > Settings.
- Select General > TV & display options.
- Under Display, choose Resolution and select 4K UHD.
- Then go to Video modes and check the boxes for features you want to use, such as:
- Allow 4K
- Allow HDR10
- Allow Dolby Vision
How to test if 4K is working
Make sure 4K is enabled and your setup is correct with this quick test.
- From the TV & display options menu, select 4K TV details.
- This screen will show you what features your TV supports—like 4K at 60Hz, 120Hz, HDR, and more.
- If something's not checked, make sure your HDMI cable and TV port support 4K, and double-check your TV’s internal settings.
Troubleshooting tips
If you’re still not seeing 4K, here are some quick troubleshooting steps.
- No 4K option? Make sure you’re using the HDMI cable that came with your console, and that it's connected to a 4K-capable input on your TV.
- Blurry or distorted image? Try using a different HDMI port or updating your TV’s firmware.
- Game still looks low-res? Some titles need to be restarted or reinstalled to detect 4K settings after you update your console settings.
FAQ
Does Xbox Series X support native 4K?
Absolutely. Many games run at native 4K, while others use dynamic resolution or upscaling depending on performance needs.
What kind of cable do I need for 4K?
Use the Ultra High Speed HDMI 2.1 cable included with your Xbox Series X for the best performance and compatibility.
What’s the difference between 4K UHD and HDR?
4K UHD refers to resolution, while HDR (High Dynamic Range) enhances contrast and color. You can enable both in your Xbox settings if your TV supports them.
Can I use 4K at 120Hz?
You can, but your TV must support 4K at 120Hz via HDMI 2.1. Check the 4K TV details section in settings to confirm.
Why isn’t 4K working on my Xbox?
Check your TV’s HDMI input, update your TV firmware, and make sure the Xbox is set to 4K UHD. Some features may also be blocked if you’re using an older HDMI cable.
