Whether you’re trying to capture a sunset, a family moment, or an impromptu selfie, running into camera issues on your Pixel® can be frustrating.
Don’t worry—that’s where we come in. Our experts at uBreakiFix® by Asurion can tackle any tech issue. From improving your phone’s battery life to fixing common Pixel problems, we’ve got you covered. Here’s how to troubleshoot a Google Pixel camera that’s not working.
Common reasons why your Pixel camera is not working
If your Pixel 8, Pixel 8 Pro, or earlier model suddenly stops working, one of these issues could be the cause:
- Outdated software: Running an older version of Android may cause compatibility problems.
- Corrupted camera app: Bugs in the app itself can lead to crashes or malfunctions.
- Conflicting third-party apps: Other apps that use the camera may interfere with its operation.
- Lens obstruction or damage: Dirt, water, or physical damage to the lens can affect quality.
- Faulty camera sensor: Internal hardware problems may cause the camera to fail.
- Overheating: Excess heat can temporarily disable camera functions.
How to troubleshoot a Google Pixel camera
Clean the lens
If your photos look blurry, it might not be the camera itself. Use a soft, dry cloth to wipe away fingerprints, dust, or smudges.
Look for moisture
If your phone was recently exposed to water or steam, liquid may be inside the lens or housing. Make sure there’s no moisture around the camera or inside the phone.
Check the temperature
If your Pixel is overheating, the camera may stop working. Let the phone cool down before trying again.
Update the software
Your Pixel 8 or Pixel 8 Pro camera problems could be caused by outdated software.
- Open Settings > System > System update.
- Check for and install updates.
If your phone won’t update, check out how to fix a Pixel that won’t update.
Don’t ditch it, fix it
No matter the issue, our experts can repair your devices fast. Make an appointment or visit your local uBreakiFix® by Asurion today.
Clear the cache and data
Sometimes old data files can cause glitches. Clearing cache can refresh the app without deleting photos.
- Open Settings.
- Tap Apps > See all apps > Camera.
- Tap Storage & cache > Clear cache.
For more tips, see how to fix an Android camera not working.
Test your phone in Safe Mode
Safe Mode runs only factory-installed apps, helping you determine if a third-party app is causing the issue.
- On Pixel 5a and earlier: Press and hold the Power button, then tap Power off.
- On Pixel 6 and later (including Pixel 8 and Pixel 8 Pro): Press and hold Power + Volume up, then tap Power off.
- Restart by pressing and holding the Power button until the phone turns on. You should see Safe mode at the bottom of the screen.
Try opening the camera in Safe Mode. If it works, an app is causing the issue. Uninstall or update recently added apps and test again.
Fix Pixel camera won’t focus issues
If your Pixel camera won’t focus, try these steps:
- Clean the lens to remove smudges or dust.
- Tap the area of the screen where you want the camera to focus.
- Move closer to your subject—Pixel cameras may struggle with very close macro shots.
- Restart the Camera app or your phone to reset focus functions.
- If the problem persists, clear the app cache (see steps above) or test in Safe Mode to check for app conflicts.
Try a factory reset (last resort)
If nothing else works, a factory reset may resolve deeper software issues. Be sure to back up your data first.
- Open Settings > System > Reset options.
- Tap Erase all data (factory reset), then confirm.
If you’re seeing display problems too, check out how to fix black lines on a Pixel 6.
If your Pixel 8 or Pixel 8 Pro camera still isn’t working after a factory reset, the problem may be hardware-related. Bring it to your nearest uBreakiFix® by Asurion store for a free diagnostic and repair.
For broader support, see how to fix 7 common Google Pixel issues.
FAQ
Why is my Google Pixel camera not opening?
It may be caused by outdated software, a corrupted app, or interference from another app. Update your phone, clear cache, and try Safe Mode to rule out app conflicts.
Why are my Pixel photos blurry?
A dirty or smudged lens is often the culprit. Clean the lens with a soft cloth, and check for moisture or damage.
Why does my Pixel camera crash?
Corrupted app data or a third-party app may be interfering. Clear cache and test the camera in Safe Mode.
Why won’t my Pixel camera focus?
Your lens may be dirty, the subject may be too close, or the app may be glitching. Clean the lens, tap the screen to focus, restart the app, or clear cache to fix focus issues.
Can overheating stop my Pixel camera from working?
Yes. When your Pixel 8, Pixel 8 Pro, or older model gets too hot, the camera may temporarily shut down. Let it cool before trying again.
