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How to set up Android face recognition

What to do if Face ID isn't working

Fast Fix

  1. Go to Settings > Security or Biometrics and security, depending on your device model.
  2. Look for Face recognition or Face unlock.
  3. Follow the onscreen instructions to add your face.

Have you ever fumbled around in the cold, ripping off your gloves so you can quickly accept an incoming call? Well, you don't have to anymore. Android phones now have advanced face recognition technology, offering a more secure and convenient way to unlock your device. Whether you're setting up a new phone or just looking to get the most out of a new feature, you're in the right place. 

At Asurion, we help you get the most out of your tech. Whether we're helping you find a lost or stolen phone or change your Android lock screen, our experts offer 24/7 tech care to millions. Here's our guide on how to set up Android facial recognition.

Understanding Android face recognition

Android face recognition is a biometric technology that uses your unique facial features to limit access to certain actions, like unlocking your phone or making a payment, on your phone. By scanning and analyzing specific points on your face, this technology can accurately verify your identity in seconds. It's a seamless blend of security features and convenience, ensuring that only you can access your device—all with just a glance.

The benefits of using face recognition on Android

Facial recognition on Android devices is more than just keeping unauthorized users out. It's about simplifying your digital experience. Here are a few benefits:

  • Quick access. Unlock your phone faster than you can type a password.
  • Enhanced security. Your face is unique to you, making it a secure key to your device.
  • Convenience. Unlock your device or pay for groceries without the need for complex passwords—all you need is your face

How to set up face recognition on your Android device

Setting up facial recognition is straightforward: 

  1. Go to Settings > Security or Biometrics and security, depending on your device model.
  2. Look for Face recognition or Face unlock.
  3. Follow the onscreen instructions to register your face. This usually involves positioning your face within a designated area on the screen and slowly moving your head to capture different angles. 
  4. Once your face is registered, you can select when and how face recognition is used. You can use it to unlock your device, authorize purchases, and sign in to apps.
  5. After setting up face recognition, review any additional settings that might enhance your security. This could include requiring a fingerprint sensor after face recognition or setting up a secondary lock method, like a PIN or pattern.

Tips for using face recognition

  • Regular updates. Update your face data periodically, especially if your physical appearance changes significantly, like changing your facial hair or getting glasses. 
  • Clean your camera. Clean your front camera for the best face recognition performance.
  • Be mindful of lighting. Face recognition works best in well-lit conditions. Be mindful of this when setting up and using the feature.

Tried these steps and still need help? We got you. Get your tech problem solved when you call or chat with an expert now.


*The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.*

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