Start using your AT&T Protect Advantage benefits
Get the most out of your protection plan today.
Protection and support when you need it most
When things go wrong, we'll make them right.
File claims online or by phone
Hassle-free repairs or replacements for your covered devices
Quick ProTech support Weekdays: 8am–12am ET Weekends: 10am–10pm ET
Same-day replacements and setup1
Get unlimited photo and video storage with AT&T Photo Storage
It’s included with your AT&T Protect Advantage plan.
- Automatically back up photos and videos without sacrificing quality
- Free up phone space with unlimited storage2
- Organize and edit photos and videos using built-in tools
Explore your benefits as an AT&T Protect Advantage customer
Mobile device setup
We’ll walk you through the steps to make sure everything works like it should.
Included with your plan
Battery health checkup
Run a battery checkup, and we’ll give you tips on keeping it in good shape.
Included with your plan
Performance check
Visit your local uBreakiFix® by Asurion to improve your device speed, signal, and battery performance.
Included with your plan
Personalized help from ProTech experts
Get live access to expert support, included with AT&T Protect Advantage. Available weekdays 8am–12am ET and weekends 10am–10pm ET.
- Transfer contacts, photos, and videos between devices
- Optimize device performance—battery, speed, and storage
- Maximize device usage for email, games, and more
- Connect with wireless networks and devices
Access your AT&T plan benefits
- Same-day replacements and setup1
- Screen repair options for your plan
- Unlimited battery replacements2
- ProTech expert support
Frequently asked questions
Will AT&T Protect Advantage cover a repair or replacement device?
How do I know whether I’m eligible to enroll in AT&T Protect Advantage?
Will AT&T Protect Advantage cover a lost or stolen device?
Where can I view the Terms and Conditions of AT&T Protect Advantage?
How does AT&T Protect Advantage device replacement work?
1. Same-Day Replacement: Available for select devices in select areas and is subject to parts and technician availability. Claims must be filed and approved by 4pm. Eligibility is determined at time of claim approval and is contingent on certain criteria.
2. Video size limitations may apply.
3. Subject to eligible wireless phones outside of manufacturer’s warranty period that power on but fail to hold an adequate charge after ProTech diagnostic testing. Available for select devices in select areas.