What’s included in the in-home visit network assessment?
Boost your network’s performance
With AT&T HomeTech Protection, you have access to Asurion Experts who can optimize your Wi-Fi network and keep it running faster, longer.
Need help with your Wi-Fi network?
Good news: AT&T HomeTech Protection customers get two in-home visits every 12 months at no extra cost. Asurion Experts can help with the following:
- Boost Wi-Fi speed
- Troubleshoot any connection issues
Devices we can connect
Setting up your tech doesn’t have to be complicated. As part of your plan, our Asurion Experts can help connect some of your favorite devices, including:
Smart device hubs
Streaming media player
Wireless router
Wireless printer
How it works
Call us to schedule an appointment time that works for you.
An Asurion Expert will come to you and assess your Wi-Fi network and connected devices.
You can sit back and enjoy faster Wi-Fi for your connected home tech.
Questions? Here’s everything you need to know
Will an Asurion Expert confirm my in-home visit after I’ve booked an appointment?
What if I need to reschedule or cancel an existing appointment?
During my appointment, can I also get help installing a device?
When are In-Home Visit appointments available?
How are Asurion Experts ensuring customer safety during appointments?
Are there any other details I need to be aware of before my appointment?
How many visits do I get?
Which devices are eligible for in-home support and troubleshooting?
